Which number to call at the Siheung Foreigners’ Welfare Center depends on your language. Each counselor has a direct line, and the days differ. No counselor works on Saturday, and four languages are covered on Sunday.
The center lists these lines on its website, with the hours for each language. This guide puts them in one table. It also covers what the counselors do, how to book an interpreter, and where to call if your language is not listed.
Which number to call for your language
Numbers and days verified October 2026 · Siheung Foreigners’ Welfare Center, interpretation guide
The Siheung Foreigners’ Welfare Center (시흥시외국인복지센터) has counselors for five languages. You can call them, or visit the center and ask for them by language.
| Language | Direct line | Days | Hours |
|---|---|---|---|
| Chinese | 070-4047-3990 070-7599-1817 |
Sunday to Friday | 09:00–18:00 |
| Vietnamese | 070-4047-3991 | Sunday to Friday | 09:00–18:00 |
| Filipino (Tagalog) | 070-4047-3992 | Tuesday to Friday Sunday |
10:00–19:00 09:00–18:00 |
| Nepali | 070-4047-3989 | Sunday to Friday | 09:00–16:00 |
| Uzbek, also Russian | 070-4047-3986 | Tuesday to Friday | 09:00–18:00 |
Plan the day before you call. On Monday only the Chinese, Vietnamese and Nepali lines are listed, and the Nepali line closes at 16:00. If you are not sure which line to use, the city lists the center’s main number, 031-434-0411, with option 1 for counseling.
What the counselors can help with
The counseling is for foreign residents and for employers of foreign workers. The center groups it into three kinds of help.
| Kind of help | What it covers |
|---|---|
| Employment Permit System 고용허가제 |
Changing your workplace, departure guarantee insurance (출국만기보험), and job training for H-2 visa holders |
| Interpretation and translation 통역 · 번역 |
An interpreter who goes with you, and translation of documents |
| Problems at work and in daily life | Counseling under the Labor Standards Act, such as industrial accidents and calculating annual leave pay |
The city describes this counseling as help with daily-life and legal problems in your own language. The center also runs mobile counseling for people who cannot come in, with specialists who come to workplaces.
Gyeonggi Province and Siheung City fund the counseling and interpretation programs, and the center lists its programs as free.
How to book an interpreter to go with you
For an appointment where you need someone beside you, the center runs the Gyeonggi interpretation supporters (경기도 통역 서포터즈). An interpreter goes with you to a public office, a bank or a hospital. The city names medical care, residence matters and unpaid wages among the situations it covers.
Book early for a hospital visit. The center notes that a supporter may not be available on every date, because it depends on the supporters’ schedules.
Where to call if your language is not listed
Five languages cover most foreign residents of Siheung, but not all of them. If your language is not in the table, two national lines and one city board can fill the gap.
For immigration questions in a language the center does not cover, 1345 is the line to try first. Its menu asks you to press your language number and then the star key.
1345 is a national line, so it can answer immigration rules but not book a Siheung interpreter for you.
When the center is open and how to get there
Hours verified October 2026 · Siheung Foreigners’ Welfare Center
The center is open from 09:00 to 18:00 with a lunch break from 12:00 to 13:00, and it is closed on Saturday. The language lines above keep their own days within that week.
The same building has the immigration counter on its second floor, so a counseling visit and an immigration errand can be one trip.
Check the counter’s own weekday hours before you combine the two, because the counseling lines also work on Sunday.
What to say at the counter
The center’s reception runs in Korean. Show the Korean line on your phone, or read the romanized line aloud.
Frequently asked questions
Official sources
Every figure here comes from the pages below. Numbers and days change, so open the page before you call.